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Noticeboard

COMMUNICATION AND INFORMATION

The Practice is improving how we communicate with patients.  Please tell us if you need information in a different format or require communication support.

TARGET TRAINING DAY

The surgery will be CLOSED for training purposes from 12 noon on Thursday 22nd June 2017. If you need a doctor urgently whilst we are closed please ring NHS 111.  In an emergency telephone 999 for an ambulance.  The surgery will re-open at 8 am on Friday morning.

 

SEXUAL HEALTH CLINICS

For information on Sexual Health Clinics in Leeds call the helpline on 0113 3926725 or email leedssexualhealth.com

ON-LINE APPOINTMENTS & PRESCRIPTIONS!! - You can book your appointment on-line, up to 3 months in advance & also request repeat prescriptions.  Ask at reception for a password.  All appointments with the doctors are 10 minutes, if you have several problems to discuss please ask for a longer appointment. 

CHLAMYDIA Testing for males & females aged 16-25.

Chlamydia is a sexually transmitted infection that often has no symptoms.

The test is a simple, painless, self taken swab for females and a urine test for men - ask your doctor, nurse or receptionist for a testing kit.

Why should I be tested?

To stop the spread of infection & prevent fertility problems in the future.  Every time  you change your sexual partner you should get a test

The treatment is a short course of strong antibiotics.

FREE CONDOMS

If you are over 16 you can collect free condoms from the surgery. 

Ask your doctor, nurse, or receptionist.

You can ring the receptionist and arrange to collect your condoms from reception.

If you are aged 13-16 you can collect free condoms from the surgery - please contact the surgery to arrange with the Health Care Assistant.

 

Patient Advice

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
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