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Noticeboard

COMMUNICATION AND INFORMATION

The Practice is improving how we communicate with patients.  Please tell us if you need information in a different format or require communication support.

TARGET TRAINING DAY

The surgery will be CLOSED for training purposes from 12 noon on Thursday 22nd June 2017. If you need a doctor urgently whilst we are closed please ring NHS 111.  In an emergency telephone 999 for an ambulance.  The surgery will re-open at 8 am on Friday morning.

 

SEXUAL HEALTH CLINICS

For information on Sexual Health Clinics in Leeds call the helpline on 0113 3926725 or email leedssexualhealth.com

ON-LINE APPOINTMENTS & PRESCRIPTIONS!! - You can book your appointment on-line, up to 3 months in advance & also request repeat prescriptions.  Ask at reception for a password.  All appointments with the doctors are 10 minutes, if you have several problems to discuss please ask for a longer appointment. 

CHLAMYDIA Testing for males & females aged 16-25.

Chlamydia is a sexually transmitted infection that often has no symptoms.

The test is a simple, painless, self taken swab for females and a urine test for men - ask your doctor, nurse or receptionist for a testing kit.

Why should I be tested?

To stop the spread of infection & prevent fertility problems in the future.  Every time  you change your sexual partner you should get a test

The treatment is a short course of strong antibiotics.

FREE CONDOMS

If you are over 16 you can collect free condoms from the surgery. 

Ask your doctor, nurse, or receptionist.

You can ring the receptionist and arrange to collect your condoms from reception.

If you are aged 13-16 you can collect free condoms from the surgery - please contact the surgery to arrange with the Health Care Assistant.

 

Patients' Charter

  • You can expect to be greeted in a friendly and welcoming manner and be treated with courtesy by everyone working at the Practice
  • You can expect clean, comfortable premises, with good access for disabled people
  • You can expect confidentiality to be maintained at all times
  • You have a right to information, and are encouraged to ask questions about your health
  • You can expect to be given an appointment with a primary care professional within 24 hours of a request, and a GP within 48 hours
  • You can expect to be offered appropriate advice on how to stay healthy and avoid illness
  • You are entitled to complain to the Practice Manager, who will see you as soon as possible, or respond to a written complaint within ten days

Patient's Responsibilities

  • When you have been given an appointment you are responsible for keeping it or giving adequate notice that you wish to cancel the appointment, so that it can be made available for someone else
  • You have a responsibility not to delay other people from seeing the doctor or nurse by keeping to your appointment time
  • You have a responsibility to make more than one appointment if more than one patient needs to be seen when you come to the surgery
  • You have a responsibility to come to the surgery for appointments unless you are prevented by serious illness or infirmity.  A doctor can see more patients in the surgery than when out visiting.
  • You have a responsibility to be courteous and friendly to all the staff.

Ultimately, you are responsible for your own health, and should work with us to keep yourself healthy and avoid ill health

 
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